Tenaga Nasional Bhd (TNB) domestic customers consuming up to 800 kilowatt-hours (kWh) of electricity per month will receive a pro-rata credit for their September bill adjustment, which will be credited directly to their October 2026 electricity bills.
The credit follows the government’s September 17 announcement raising the domestic customer protection threshold from 600 kWh to 800 kWh per month.
Under the updated threshold, domestic customers consuming 800 kWh or less per month from September 1 to December 31, 2026, will enjoy full exemptions from the Automatic Fuel Adjustment (AFA) charge, the RM10 retail charge, and the 8 per cent Service Tax.
“The adjusted amount will be shown on customers’ bills under the descriptions ‘BILL ADJUSTMENT (SEPT 2026)’ and ‘SERVICE TAX ADJUSTMENT (8.0 per cent) (SEPT 2026),’” TNB confirmed in an official statement on Friday.
Energy Efficiency Recommendations
TNB advised domestic consumers to adopt proactive energy-saving practices to optimize electricity consumption and maximize cost savings:
- Usage Monitoring: Track daily electricity consumption via the myTNB mobile app to keep daily usage under 25 kWh and set an Energy Budget below RM328 for smart meter users.
- Air Conditioning Optimization: Maintain air conditioner temperatures between 24°C and 26°C and utilize built-in timer functions.
- Off-Peak Usage: Leverage the Time-of-Use (TOU) tariff scheme to shift the operation of high-powered electrical appliances to designated off-peak hours.
–NMT
More Stories
Malaysian Passport’s Second-place Global Ranking Reflects Confidence in Country’s Systems — Saifuddin Nasution
Malaysia, Lebanon to Deepen Defence Ties Beyond MALBATT Deployment
Over Seven Million Contributors to Enjoy Improved SOCSO Benefits Effective Today